Privacy Policy

Effective Date: 01/01/2025

At Intellectalk EdTech OPC Private Limited ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use our website, products, services, and/or other resources (collectively referred to as the "Services"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect the following types of personal information when you interact with our Services:

Personal Identification Information: This includes your name, email address, phone number, and payment information.
Account Information: This includes any login credentials or account details associated with our services, such as username and password.
Usage Data: We collect information on how you interact with our website and services, including pages visited, session times, and actions taken.
Transaction Data: We collect details about the transactions you make with us, including payment history and any related correspondence.
Other Information: Any other information you voluntarily provide to us, such as feedback, survey responses, or support requests.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide and Improve Our Services: To fulfill your requests, provide educational content, process payments, and improve the overall user experience.
To Communicate with You: To send service-related updates, respond to customer support inquiries, and notify you about changes to our policies or services.
To Personalize Your Experience: To offer tailored content and recommendations based on your preferences and usage patterns.
To Process Payments: To facilitate transactions, manage billing, and ensure the security of your payment information.
To Comply with Legal Obligations: To fulfill our legal obligations, enforce our terms of service, and protect our rights and the rights of our users.

3. How We Protect Your Information

We take the security of your personal information seriously and implement a range of administrative, technical, and physical measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support, and marketing.
For Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, enforce our terms of service, or respond to lawful requests from public authorities.
With Your Consent: We may share your personal information if you have provided explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience, analyze site usage, and provide personalized content. You can adjust your browser settings to reject cookies or notify you when cookies are being used. However, some features of our website and services may not function properly if you disable cookies.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access to your information – You may request a copy of the personal information we hold about you.
Correction of information – You can update or correct inaccurate or incomplete information.
Deletion of information – You may request that we delete your personal data, subject to certain conditions.
Opt-out of marketing communications – You can unsubscribe from our promotional emails at any time by following the instructions in the email or contacting us directly.
Withdraw consent – If you have provided consent for us to process your data, you may withdraw it at any time

To exercise these rights, please contact us at cs@intellectalk.in.

7. Third-Party Links

Our website or services may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately at cs@intellectalk.in, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and revise the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Intellectalk EdTech OPC Private Limited
Email: cs@intellectalk.in